Shopee Order Not Received
Next step: Wait for response or follow up in 2 days
Case Progression
Issue submitted
You reported that your Shopee order has not been received.
2 days agoEscalation sent
We reached out to the merchant and logistics provider on your behalf.
1 day agoWaiting for response
Awaiting a reply from the seller to confirm the order status.
Current StatusResolved
The issue will be closed once the order is received or refunded.
PendingWe've got your back
We’ll remind you if no response
If there's no update, we will automatically follow up in 2 days.